Privacy Policy

Information we collect

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  Account information: your name, your email address and the credentials managed by Humoo's authentication system. Passwords are stored only as secure hashes.
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  Workspace information: the workspaces you create or join, their members and roles, and the culinary operations content you add, such as tasks, recipes and menus when those features are available.
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  BEO documents: the original event contracts (Banquet Event Orders) you upload and what Humoo records from them. They can include your clients' names and contact details, prices, dates and other confidential terms.
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  Chat content: the messages and instructions you send to Humoo and the responses it produces.
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  Notification information: your notification preferences (which categories reach you by push or email), quiet hours, time zone and the language Humoo uses for your notifications; the reminders you create (their title, note and schedule); the notifications Humoo sends you and whether you have read or archived them; and, if you turn on push notifications, a push token or browser subscription for each device, with its platform.
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  Technical and security information needed to run sessions, handle requests and prevent abuse, such as session records, IP address, browser or device information, request identifiers and audit records of changes made in a workspace.
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  Information you choose to send when you contact us for support or with a question.

How we use information

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  create and maintain accounts;
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  provide Humoo's features;
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  carry out the operations you request;
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  send you the notifications and reminders you choose, in the app, by push and by email;
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  provide AI features;
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  authenticate users, protect security and prevent abuse;
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  troubleshoot problems and provide support;
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  keep audit records and operational integrity;
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  comply with legal obligations.

AI features and OpenAI

Your workspace data belongs to you

How information is shared

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  with members of your workspaces: content you add to a shared workspace is available to its members according to their roles and permissions, while your chats remain private to you;
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  with OpenAI, as described above, to provide AI features;
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  with Resend, which sends Humoo's account emails (email confirmation, password reset and account deletion) and the notification emails you choose to receive, and receives your email address and the content of those emails;
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  with Expo, and through it with Apple (Apple Push Notification service) and Google (Firebase Cloud Messaging), to deliver push notifications to the Humoo apps for iOS and Android: they receive your device's push token and the notification's short text;
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  with your browser's push service (such as Google, Mozilla, Microsoft or Apple), to deliver push notifications on the web: it receives your browser's subscription and an encrypted notification that only your browser can read;
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  with DigitalOcean, which hosts Humoo's servers and database in the United States and stores all of Humoo's data, including backups, on Humoo's behalf;
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  with applications you choose to connect: if you authorize an application to access your Humoo account, it can read your workspace data within the permissions you approve;
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  when required by law, or when reasonably necessary to protect the security of Humoo or its users.

Cookies and local storage

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  better-auth.session_token: keeps you signed in and protects your session. It lasts up to 7 days and is renewed while you keep using Humoo; signing out deletes it.

Notifications

How long we keep information

Your privacy rights and account deletion

Security

Where information is processed

Children

Changes to this policy